What this guide covers
This page is ComplaintLab's public-safe Ireland truth surface. It is for the buyer, operator, or diligence reviewer who wants one honest answer to a simple question: what can ComplaintLab actually say about Ireland today?
It does not try to flatten healthcare, travel, telecoms, energy, insurance, and construction into one fake regulator story. Ireland matters. The current maturity of each vertical does not match.
Status legend
Shippedmeans ComplaintLab already has live public proof that aligns with current runtime truth.Linkedmeans there is live public-safe proof, but deeper country hardening belongs to a narrower owning program.Research-onlymeans the regulator family is known and internal research may exist, but ComplaintLab is not presenting a live public proof pack yet.Deferredmeans the vertical belongs to a follow-on program and should not be treated as current Ireland product coverage.
Vertical-by-vertical status
Financial services
- Status:
Shipped - Regulator family:
Central Bank of Ireland (CBI) / Financial Services and Pensions Ombudsman (FSPO) - Live public proof: Ireland CBI complaint handling
- What ComplaintLab can say today: ComplaintLab has live Ireland financial-services proof covering the modernised Consumer Protection Code, the
40 business daynon-payment baseline, the15 business dayPSD2 override, andFSPOescalation posture.
Insurance
- Status:
Linked - Regulator family:
CBI / FSPO, with insurance-specific proof carried by the insurance program - Live public proof: Insurance EEA quick reference
- What ComplaintLab can say today: ComplaintLab can already show buyer-facing Ireland insurance timing and FSPO proof, but the deeper insurance-country ownership stays with the insurance program so this page does not become a second insurance canon.
Healthcare
- Status:
Research-only - Regulator family:
HSEcomplaints process, with Ombudsman escalation for eligible public-service complaints - Live public proof: None yet
- What ComplaintLab can say today: Ireland healthcare does not fit the CBI / FSPO model. ComplaintLab is treating it as a separate regulator family that still needs its own public-safe proof path.
Travel and hospitality
- Status:
Deferred - Regulator family:
Irish Aviation Authorityair-passenger-rights enforcement plus broader package-travel and consumer-protection pathways - Live public proof: None yet
- What ComplaintLab can say today: Ireland travel should be handled inside the travel program once that wedge has stronger buyer validation. This page will not pretend that one generic Ireland travel workflow already exists.
Telecoms
- Status:
Deferred - Regulator family:
ComRegcomplaint-handling code and dispute-escalation route - Live public proof: None yet
- What ComplaintLab can say today: Ireland telecom belongs to the telecom program. ComplaintLab is not presenting Irish telecom runtime support on the back of financial-services Ireland proof.
Energy and utilities
- Status:
Research-only - Regulator family:
CRUsupplier complaint path with escalation to the regulator if the provider response does not resolve the issue - Live public proof: None yet
- What ComplaintLab can say today: ComplaintLab can name the regulator family and complaint route, but not a live Ireland utilities proof pack.
Construction
- Status:
Research-only - Regulator family: local
Building Control Authoritiesunder the Building Control Acts, not a dedicated Ireland construction ombudsman track - Live public proof: None yet
- What ComplaintLab can say today: ComplaintLab already has internal Ireland construction research depth, but it is not presenting public runtime-style coverage for Irish construction complaints yet.
Why this page is structured this way
The easiest way to overstate Ireland coverage would be to publish a handsome matrix and let the reader assume every row means the same thing. This page does the opposite.
Each row is text-first and status-first:
- if proof is live, the link is visible
- if proof is not live, the absence of a link is intentional
- if the work belongs to another program, the status says so
That keeps the Ireland story additive instead of theatrical.
What this page does not claim
- It does not claim ComplaintLab has shipped Ireland runtime coverage across all listed verticals.
- It does not replace the financial-services country guide or the insurance proof pack.
- It does not turn Ireland into a single regulator abstraction.
- It does not use internal planning tickets as public proof.
Where to go next
- Need the live Ireland financial-services proof? Start with the Ireland CBI guide.
- Need the insurance-specific Ireland lens? Use the insurance EEA quick reference.
- Need the broader financial runtime comparison? Use the UK + EEA regulatory matrix.
- Need non-financial Ireland depth? Treat the relevant row above as the current boundary, not as an implied launch promise.