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Free tools / complaint operations

Free diagnostics built to convert complaint chaos into next steps

Start with a fast readiness score or paste a live complaint for a structured analysis. Both tools are designed to be useful on their own and to show exactly where a fuller complaint workspace helps.

UK FCA complaint contextShareable outputsGDPR deletion pathNo login required
2free tools live now
15scored compliance checks
5public analyzer sections

Choose the workflow you need

These are built for operations leads, complaint managers, and compliance teams who want signal before they commit to a full rollout.

CS

Compliance Score

Answer 15 quick questions across complaint handling, record keeping, FOS escalation, Consumer Duty, and governance. Get a score, category breakdown, and a shareable results link.

  • Five-step wizard grouped by operational domain.
  • Actionable weak-area recommendations mapped to product capabilities.
  • Share results internally without exposing contact details.
CA

Complaint Analyzer

Paste a complaint and get a structured read on what happened, likely root cause, relevant regulatory themes, and an initial recommended view.

  • Anonymous first run available without a login.
  • Locked follow-on sections tease the deeper in-product workflow.
  • Tracked monthly usage once a work email is provided.

Need the full complaint workspace after the free diagnostic?

Move from the teaser into a system that tracks deadlines, drafts responses, monitors trends, and keeps a defensible audit trail.